Registering an account (2024)

Registering on the FedNor Portal is a two-step process. First, create a personal account and then either register a new organization with FedNor or link to an existing organization. This section will provide a step-by-step guide through the registration process.

Creating an account

To access the FedNor Portal, you must first create an account. On the My FedNor Portal page, click on “Create an account” and select one of the following two options:

GCKey
Sign-In Partner

Use the GCKey option if you already have a Government of Canada GCKey account or prefer to set up an account to access the FedNor Portal and other Government of Canada online services. Use the Sign-In Partner option to sign in with your bank or other participating ‘Sign-In Partner’.

Following the authentication process with GCKey or a Sign-In Partner, you will be instructed to link your credentials to a My ISED Account. The ISED login credentials are required to access the FedNor Portal. Once the account is created, you will be directed to a Profile page and will need to confirm some profile details. Once completed, you will be directed to the FedNor Portal landing page.

Signing in

Go to the My FedNor Portal main page. Bookmark this page on your browser.

Select “Sign-in” and use the login credentials that were used to create your account – either through GCKey or the Sign-In Partner. Following the login, you will be required to complete a two-step authentication process. This process further protects your account.

Sign in help

If you already created an account with FedNor, do not create a new account. This page will help you troubleshoot any problems with signing in.

If you forgot your GCKey password or username

Please do not create a new account*. Use the following steps to access your existing account:

From the My FedNor Portal page, select the “Sign In” button (first box on the left of the screen).
Select the “Sign in with GCKey” button.
On the sign in page, click “Forgot your username?” or “Forgot your password?”.
Follow the instructions on the screen to update your password or recover your username.

*Warning: If you create a new GCKey, you will be establishing a new account and will not have access to your organization and any work you have already completed.

If you created a duplicate account, you must contact FedNor in order to receive an invitation code to access the original account.

Once we confirm you are entitled to access the information in our system, you will receive a unique invitation code, which will allow you to reconnect your user profile with your new GCKey.

Redeeming an email invitation

Follow the instructions in the email invitation you received from FedNor or your organization’s Portal Administrator to connect with your registered organization. If you were expecting an invitation but did not receive the email, please check your junk or spam inbox then communicate with your Portal Administrator to ensure the correct email address was used.

If this is your first time using the FedNor Portal, you will need to create an account.

Once the invitation is redeemed, your organization’s Portal Administrator will receive a system-generated email notifying them to assign you user privileges.

Register or connect to an organization

Once your account is created and you have signed into the FedNor Portal, you must either register a new organization or connect to an existing organization. From the My FedNor Portal homepage, select the “Organizations” link located on the left navigation panel and then select “Register your organization”.

To determine if your organization is already registered with FedNor, enter one of the following fields:

Legal name of applicant organization: The legal name of your organization, as indicated on your letters patent or incorporation documents; or
Operating name (if different from legal name): The name under which activities are publicly conducted, e.g., 123456 Ontario Ltd operating as XYZ Technologies; or
Business Number (enter the first nine digits): The unique nine-digit numerical identifier assigned by the Canada Revenue Agency (CRA). This is also the first nine digits of your organization’s Harmonized Sales Tax (HST) number.

If your organization is not already registered, select the “New” button to register a new organization. Follow the “Registering your organization” instructions.

If your organization is already registered, select it from the list provided and select “Next”. Follow the instructions to “Connecting to an existing organization”.

Registering your organization
Connecting to an existing organization

Registering a new organization

From the “Register your organization” link on the left navigation bar, and following the completion of a search for your organization, select the “New” option.

On the Register your organization page, complete the required fields to register your organization. This information will automatically populate new and future applications, saving you time and effort.

Any field indicated with an asterisk (*) is a mandatory field and must be completed to move forward.

Organization information – General

*Legal name of applicant organization: Provide the legal name of your organization, as indicated on your letters patent or incorporation documents.
Operating name (if different from legal name): Provide the name under which activities are publicly conducted, e.g., 123456 Ontario Ltd operating as XYZ Technologies.
*Organization type: Select the best-fit option from the drop-down list. For Community Futures Development Corporations (CFDCs), select “Other”.
*Business type: Select the best-fit option from the drop-down list.
*Business Number (9-digit business identifier provided by the Canada Revenue Agency): Provide the unique nine-digit numerical identifier assigned by the Canada Revenue Agency (CRA). This is also the first nine digits of your organization’s Harmonized Sales Tax (HST) number. If your organization does not have a CRA Business Number (BN), you must register for one prior to applying for FedNor support. You can register through Business Registration Online which is available 21 hours a day. Businesses can apply for a Business Number without registering for a CRA account.

Address – business : Enter the physical location of the headquarters of your organization.

Address – mailing: Enter the mailing address of the headquarters of your organization or select the “Same as business address” checkbox.

Incorporation (if applicable)

Incorporation number: Provide your organization’s incorporation number as indicated on your letters patent or incorporation documents.
Date of incorporation: If incorporated, identify the date the incorporation was approved by the government as stated on the organization’s articles of incorporation. If not incorporated, identify the date the organization was registered.
Jurisdiction: Identify the jurisdiction (either provincial, territorial, federal or foreign) in which your organization was incorporated. If your organization is not incorporated, leave this field blank.
Prov./territory of incorporation (applies to provincial or federal jurisdictions only): If incorporated at the provincial/territorial level, indicate in which province/territory. If federally incorporated or not incorporated, leave this field blank.
Country of incorporation: If incorporated at the federal level, indicate in which country. If provincially/territorially incorporated or not incorporated, leave this field blank.

Once completed, verify the information and select the “Submit” button.

Following the initial registration process, a FedNor representative will follow up to confirm your organization details and legal signing authorities. A ‘legal signing authority’ is someone who has been granted the power through written authorization to legally commit the organization or business to a binding agreement.

Although you can immediately apply for funding following the completion of the organization registration, your organization must be validated by FedNor before we can assess an application.

Connecting to an existing organization

If you found your organization by searching in the Register your organization section of the portal, you will be unable to create a new organization. Instead, you will need to request access to the existing organization. To do so, select the organization from the drop-down list and click “Next”.

Click on the “Request to be a user for the organization” checkbox and select the “Save” button. This will send a system-generated email to the organization’s Portal Administrator, who will either approve or reject your request. If approved, you will be connected to the organization on the FedNor Portal and will be advised of the decision by email. If rejected, the email confirmation will include the name and email address of the organization’s Portal Administrator so you may follow up on the request.